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Shipping policy

Shipping Policy

Last Updated: July 2026

GoRolan is committed to providing reliable and transparent shipping for every order.

Shipping Areas

We currently ship within the continental United States.

Additional shipping destinations may become available in the future.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During promotional periods or high order volumes, processing times may be longer.

Reservation Orders

Products purchased through our reservation program are shipped when inventory becomes available.

Customers will receive regular email updates throughout the reservation process.

The remaining balance must be paid before shipment.

Shipping Confirmation

Once your order ships, you will receive:

  • Shipping confirmation email
  • Tracking information
  • Estimated delivery date

Delivery

Delivery times depend on your location and shipping carrier.

Unexpected delays due to weather, holidays, or carrier issues may occasionally occur.

Shipping Damage

If your order arrives damaged:

  • Contact us within 48 hours.
  • Provide photographs of the packaging and product.
  • Our team will assist you in resolving the issue as quickly as possible.

Questions

For shipping questions, please contact:

GoRolan Customer Support

Email: support@gorolan.com

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